Privacy policy

Effective Date: August 22, 2026

1. Introduction Ford Bicycles ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

  • Personal Information: Name, email address, phone number, billing/shipping address, payment information
  • Device Information: IP address, browser type, operating system, referring URLs
  • Purchase Information: Order history, products viewed, cart activity
  • Communications: Emails, chat messages, and support requests you send us

3. How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and receipts
  • Respond to customer service inquiries
  • Send promotional emails and offers (with your consent)
  • Improve our website and product offerings
  • Comply with legal obligations

4. Sharing Your Information We do not sell your personal information. We may share data with:

  • Payment processors (Shopify Payments, PayPal, Stripe) to process transactions
  • Shipping carriers (UPS, FedEx, USPS) to deliver your order
  • Marketing platforms (Google, Meta) for advertising purposes
  • Legal authorities when required by law

5. Cookies We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You may disable cookies in your browser settings, though some features may not function properly.

6. Your Rights (CCPA — California Residents) If you are a California resident, you have the right to:

  • Know what personal data we collect and how it's used
  • Request deletion of your personal data
  • Opt out of the sale of your personal data
  • Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at privacy@fordbicycles.com.

7. Data Retention We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes — typically no longer than 5 years.

8. Data Security We implement industry-standard security measures including SSL encryption, secure payment processing, and restricted access to personal data. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Children's Privacy Our website is not directed to children under 13. We do not knowingly collect personal information from children.

11. Changes to This Policy We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our site constitutes acceptance of the updated policy.

12. Contact Us
 📧 privacy@fordbicycles.com
 📍 Ford Bicycles, United States
🕐 Mon–Fri, 9AM–5PM EST